August 1, 2019

Law for the protection of personal information

The Personal Data Protection Act stipulates that your personal data may only be used for the purpose for which they were requested and that they are only seen by the people for whom they are intended. The law gives you the right to view, correct, supplement or delete the data recorded about you and to ask to whom the data has been provided. You can view and change the registered data via your personal account.

Oliove.nl and Oliove.com are websites of DJelloulicious Food

DJelloulicious Food, established at Emmastraat 13, 5503 JJ, Veldhoven, registered at the Chamber of Commerce in Eindhoven with the registration number: KVK 17241154. VAT NL1604.55.704.B01.

Privacy of data

Privacy-sensitive data or personal data is processed through our web store. DJelloulicious Food considers careful handling of personal data of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we adhere to the requirements of the privacy legislation. That means among other things that:

•        we clearly state the purposes for which we process personal data. We do this through this privacy statement;

•        we limit our collection of personal data to only the personal data that is necessary for legitimate purposes;

•        we first ask you for explicit permission to process your personal data in cases where your permission is required;

•        we take appropriate security measures to protect your personal data and also demand that of parties that process personal data on our behalf;

•        we respect your right to offer, correct or delete your personal data on your request.

DJelloulicious Food is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read this carefully.

Use of personal data

When using our web store we obtain certain information from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you have requested, or for which it is clear that it is provided to us for processing.

We use the following data for the purposes stated in this privacy statement:

•        Name and address data

•        Telephone number

•        Billing address

•        E-mail address

•        Date of birth (if entered)

•        Payment details

•        Gender (if entered)

Register

With certain parts of our web store you must first register. After registration, we store the personal details you provide via the username you have chosen. We save this data so that you do not have to enter it every time and so that we can contact you in the context of the implementation of the agreement.

We will not provide the data linked to your username to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required by law. In the event of a suspected fraud or misuse of our web store, we can hand over personal data to the competent authorities.

Portal access

With our portal you can access a management environment where you can set, specify and change things yourself.

Process order

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

Advertisement

In addition to the information on our website, we can also inform you about our new products and services:

•        by email

•        via social media

Contact form and newsletter

We offer the possibility to ask questions via our web store through a contact form, whereby you are asked to enter various details to handle your question. You choose yourself which data you provide. The data that you send to us will be kept for as long as the nature of the form or the content of your e-mail requires it to be fully answered and processed.

We offer a newsletter with which we want to inform interested parties about our products and / or services. Every newsletter contains a link that you can use to unsubscribe. Your e-mail address is automatically added to the list of subscribers.

Location information

If required for the service, we may collect location data (GPS) from you. Your permission will be requested for this at the time.

This (location) data can also be stored and processed by the provider of, for example, the navigation / map software, such as Google Maps, but the data can also be used by, for example, Google or Apple itself. We have no influence on this. We recommend that you read the relevant privacy statements from the relevant provider.

Publication

We do not publish your customer data.

Ads

Our web store does not display third-party advertisements.

Distribution to third parties

We can pass on your details to our partners. These partners deliver customized advertisements based on your personal data. These partners are involved in the implementation of the agreement. These partners can use your data for their own marketing purposes.

Social media buttons are included in our web store. With this, the administrators of these services collect your personal data.

Cookies

We do not use cookies on our website (s) and web store (a cookie is a small file that is sent by an Internet server and installs itself on the hard disk of your computer. This file keeps track of the visited Internet site and contains a number of details about this visit).

With every visit to our website, our web server automatically recognizes only your domain name and not your e-mail address.

We do not store any information when you visit our website.

The information is only used internally and is not passed on to other organizations for commercial purposes.

Google Analytics

We use Google Analytics to keep track of how visitors use our web store. We have entered into a data processing agreement with Google to make agreements about how to use our data. Furthermore, we have not allowed Google to use the obtained Analytics information for other Google services. Finally, we have the IP addresses anonymized.

Security

We take security measures to limit abuse of and unauthorized access to personal data. In particular, we take the following measures:

Access to personal data is protected with a username and password

We use secure connections (Secure Sockets Layer or SSL) with which all information between you and our website is protected when you enter personal data

Third party websites

This privacy statement does not apply to third-party websites that are connected to our webshop through links. We cannot guarantee that these third parties will handle your personal data in a reliable or safe manner. We recommend that you read the privacy statement of these websites before using these websites.

Retention periods

The personal details described above are kept for as long as necessary to process your orders, including warranty. We then save data for a maximum of one year for the statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer storage (such as the seven-year tax retention obligation for payment data).

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you regularly consult this privacy statement so that you are aware of these changes.

View and change your data

For questions about our privacy policy or questions regarding access and changes to (or deletion of) your personal data, you can contact us at any time via the details below.

You can also send us a request, incl. your name and address details to view, change or delete these details. You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to limit the processing of personal data.

To prevent abuse, we can ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it deleted.

Dutch Data Protection Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Under the privacy legislation you also have the right to file a complaint with the Dutch Data Protection Authority against these processing of personal data. You can contact the Dutch Data Protection Authority for this.

Contact

For questions and / or remarks about the above, you can always contact us via the contact form on the website. We will handle your mail with all due care.

If you find that our site is not in accordance with our privacy policy, please contact our company itself.