The seller will take the greatest possible care when receiving and implementing orders for products and when assessing requests for the provision of services.
Delivery takes place while stocks last.
All periods mentioned on offers and websites are indicative. No rights can therefore be derived from the aforementioned periods.
A delivery period specified by the seller is indicative and never a deadline.
Delivery of accepted orders will be executed by the seller with due speed but at the latest within 30 days, unless a different delivery period has been agreed or indicated on the website.
Delivery will generally take place within 3 to 7 business days. If the delivery time up to 7 working days is not possible (because the ordered item is out of stock or no longer available), or there is a delay for other reasons, or an order cannot be executed or only partially executed, the seller will contact the buyer to adjust the order or to adjust a different delivery period. If the buyer does not agree with this, the buyer has the right to cancel the order by reporting this in writing (by letter and / or e-mail) to DJelloulicious Food, and the buyer will receive a refund of the full purchase amount.
Any payments already made by the buyer will be transferred to the bank or giro account of the buyer as soon as possible, but in any case within fourteen working days after DJelloulicious Food has received the request for termination of the agreement mentioned in the previous article (article 3.4). refunded.
After the buyer has received the article he/she has ordered, the buyer has the authority to dissolve the underlying agreement with DJelloulicious Food within seven (7) working days after receiving this article. The customer does not have to provide a reason for this.
If the buyer wishes to dissolve the agreement pursuant to article 2.5 of these general terms and conditions, the customer must report this in writing (via e-mail or letter) to DJelloulicious Food. The buyer must return the item in the correct and undamaged packaging after consultation with DJelloulicious Food to an address determined by DJelloulicious Food. In this case, the buyer must bear the costs of and the risk for sending.
If the buyer has already made any payments at the time the buyer has revoked the agreement with DJelloulicious Food pursuant to article 3.5 of these general terms and conditions, DJelloulicious Food will make these payments within fourteen (14) working days after DJelloulicious Food has returned the article returned by the buyer has received to the customer. The delivery costs that DJelloulicious Food has made to send the item to the buyer will be for the account of the buyer and will be deducted. The buyer receives the payment made minus the delivery costs.
DJelloulicious Food reserves the right to refuse returned items or to credit only part of the amount already paid if it is suspected that the item has already been opened, used or due to the fault of the buyer (other than that of DJelloulicious Food) is damaged.
If an article is returned that, in the opinion of DJelloulicious Food, has been damaged due to an action or negligence of the buyer or is otherwise at the risk of the buyer, DJelloulicious Food will inform the buyer in writing (by letter or e-mail). DJelloulicious Food has the right to withhold the depreciation of the item as a result of this damage from the amount to be reimbursed to the buyer.
The place of delivery is the address that the consumer has made known to the seller.
A. Delivery is handled personally. B. Delivery is provided by PostNL or DPD, unless otherwise indicated and can be followed via the Track and Trace system of the relevant delivery person. Usually you deliver the day after sending (including Saturdays). During the day of shipment we will automatically send you the link to the Track and Trace system with your order by e-mail. As soon as the delivery person reports the delivery as 'delivered', the order is considered to be processed. Complaints about non-delivery or incorrect delivery are then no longer possible.
The risk of damage and/or loss of products rests with the entrepreneur until the moment of delivery to the buyer, unless explicitly agreed otherwise. As soon as the purchased item has been received by the buyer, the risk passes from seller to buyer.